Turkish Airlines, which offers its passengers the privilege of discovering 126 countries around the world with its award-winning quality, was named “2020 Five-Star Global Airline” by APEX (Airline Passenger Experience Association).

Turkish Airlines was named “2020 Five-Star Global Airline” as a result of the ratings organized this year by the Airline Passenger Experience Association (APEX), considered one of the most credited and reputed aviation organizations in the world. The global flag carrier has been awarded the five-star rating for the third consecutive year. 

Passengers chose the “stars” of 2020 by awarding points between July 2018 and June 2019 on over 1 million flights by almost 600 airline companies worldwide. During this process, the airline companies were rated on a five-star scale in the categories of seat comfort, cabin service, food and beverages, entertainment, and Wi-Fi.  

The Official Airline RatingsTM  by APEX were announced at the IFSA awards ceremony attended by global travel experts at the Los Angeles Congress Center. The “2020 Five-Star Global Airline” award by APEX confirms yet again the comfort and passenger satisfaction Turkish Airlines offers above the clouds. 

In a statement, Turkish Airlines Chairman of the Board and the Executive Committee M. İlker Aycı said, “As Turkish Airlines, we aim to offer our guests perfection at every stage of their journeys. We are undergoing a change with our renewed Business Class design on our Dreamliner aircraft, with Istanbul Airport, our new home, that marks a new era in the aviation industry, and our exceptional services above the clouds. We are delighted to see that this change was awarded with five stars by our passengers. We would like to thank APEX and all our valuable guests for recognizing and appreciating our efforts, and considering us worthy of this valuable award for the third successive time.” 


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