Welcome Letter

Dear Guests,
As the Northern Hemisphere is blanketed in snow, we continue to carry you to your loved ones in safety and comfort. Discover the world with us.
Welcome on board!
Our New Home and High Goals
The year 2018 has been record-breaking thanks to the passengers who chose to fly with us. We added new achievements to our successful development in the last 15 years with our load factors, profitability, and contribution to Turkey’s economy in 2018. We welcomed 75.2 million guests with an increase of about 10% in number of passengers compared to last year. We will reach even higher goals at Istanbul Airport. Ahead of the great moving operation, we have started opening our facilities at Istanbul Airport. In the last days of 2018, we opened our CIP Lounge, built exclusively for our domestic passengers, on an area of 3,500 square meters.
From Ankara to the Rest of the World
As we connect the world through Istanbul, we have also increased the number of direct flights from Ankara. We now connect Ankara directly with Berlin, Frankfurt, Rome, London, Paris, and Vienna in Europe, the Russian capital of Moscow, and Jeddah and Medina in Saudi Arabia.
An Exclusive Service
Stopover, our free-of-charge accommodation service in Istanbul, is now available in 73 destinations in 27 countries. With the recently added Shanghai, Beijing, and Guangzhou, we continue to offer complimentary hotel services for passengers bound from China to the U.S., Europe, and Africa. In addition, we have expanded the span of our Exclusive Drive service to Amman, Dammam, Bahrain, Jeddah, Riyadh, and Nairobi. You can learn more about these service on our website.
Destined for New Records 
We make every effort to offer you a comfortable travel experience. With capacity increases, new flight lines, and improved services, Turkish Airlines will be flying even higher at its new home. I’d like to thank our esteemed guests for flying with us and my colleagues for their diligence.
I hope that World Smoking Boycott Day, February 9, inspires the quitting of unhealthy habits. I also wish that February 14 Valentine's Day bring everyone peace and happiness.
Have a nice flight!
Bilal Ekşi
Deputy Chairman and CEO




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