Welcome Letter

Dear Guests,
As you explore new routes, we are very happy to welcome you with the finest examples of Turkish hospitality as the airline that flies to more countries than any other in the world, making what’s far near.
Welcome on board!
A Great Excitement: Our New Home
We’re very excited about our first flight from Istanbul New Airport. We’ll start connecting the far corners of the world more tightly with flights that begin on October 29 in our new home, where we planned the transportation process in all details. We’ll be greeting you with a renewed face at Istanbul New Airport which will make Istanbul one of the most important hubs of aviation. By increasing the quality of our services, we’ll further improve your travel experience with Turkish Airlines.
The First A321neo Cabin Flex in the Skies
Starting operation in Turkish Airlines’ fleet for the first time in the world, A321neo Cabin Flex was designed with the comfort of our esteemed guests in mind. Offering alternatives such as bigger seatback screens, customized seats and accessible travel, A321neo Cabin Flex stands out with its eco-friendly features. Also the first narrow-body aircraft in the fleet of Turkish Airlines with an Internet system, A321neo Cabin Flex’s economy class seats were manufactured exclusively with national resources. I hope you have pleasant journeys in our new aircraft.
Your Journey on Your Phone
You can use our mobile application for many activities such as purchasing a ticket, making a reservation, or check-ins. Thanks to our new update, our passengers can access all types of promotions via the application. Downloaded by more than 250,000 people just last month, Turkish Airlines’ mobile application’s total number of users has gone beyond 3 million. Moreover, we also started to offer wireless inflight entertainment system in 44 narrow-body aircrafts which have no seatback screens. You can connect to the inflight entertainment system via your electronic devices and gain access to our rich content.
I’d like to wish you all a Happy Eid al-Adha, a day we await with a sense of longing, when you will have no distance between you and your loved ones. I’d like to celebrate August 30 Victory Day, presented to us as a gift by Gazi Mustafa Kemal Atatürk and his comrades who risked their lives for our country, and commemorate our glorious martyrs with respect and gratitude.
Have a pleasant flight!

Bilal Ekşi
Deputy Chairman and CEO




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